🚗 Our Buying Experience at Bayway Chevrolet
We recently purchased a 2026 Chevrolet Tahoe Premier from Bayway Chevrolet in Pearland, TX, working specifically with Ryan Crandall (+1 (361) 319-1701), and it was hands down the smoothest, easiest, and fairest car buying experience I’ve ever had.
- Over the course of my life, I’ve bought 20–30 new vehicles, and most dealership experiences I’ve had were stressful, drawn out, or felt at least a bit greasy — even when the deal was “technically good.” This one was different.
🧠 What Made It Work Clarity and Transparency At every step — from price to trade to financing — Ryan and the team were transparent. Nothing was hidden, and everything was explained clearly.
When it came time to verify rates and terms, I asked to see the actual lender approval — and they did, which confirmed there was no rate padding in the financing.
Negotiation With Respect We had to adjust the deal once we discussed the trade. Rather than pressure us, Bayway respected our position and worked with us to a fair number. Other dealership visits in the past ended abruptly or awkwardly before we ever reached alignment. This time was cooperative, not combative.
Real People, No Games Even when the deal got tight, Ryan stayed professional. The manager at one point joked, “You negotiated so hard we don’t have room in the vehicle price.” That wasn’t a complaint — it was acknowledgment that you all were in the right place. That respect matters.
Fair Finance Process They explained every fee and term. At no point did I feel rushed or pressured to sign something I didn’t fully understand.
When I questioned additional products like GAP and warranty, those conversations were educational, not manipulative — and we arrived at numbers that made sense for us.
Personal Alignment My wife and I were on the same page the entire time, which makes a huge difference. There was no side dealing, no internal pressure, and no feeling of being “rocked in the back room.” Instead, we had calm, fact-based conversation.
📊 Overall Reflection There are mixed reviews online about Bayway Chevrolet — as with any dealership — with some customers having strong positive experiences and others having frustrating ones. But our experience this time was excellent: fair price, respect for our time, honest answers, and no hidden surprises. If you’re skeptical about dealerships — like I used to be — Bayway, and especially Ryan, proved to me that there are still places that can do it right.
👍 For Future Buyers Go in knowing what you want.
Ask for documentation you care about (rates, trade valuation).
Don’t be afraid to walk — they respect clarity.
If you’re working with Ryan Crandall, expect professionalism.